Developer Support

Welcome to our Developer Support area! This page is designed to provide you with all the tools, resources, and information you need to successfully integrate with our platform and maximize its potential. If you are a developer or technical team member, you will find detailed instructions, code samples, and configuration options here to assist you in your development journey.

Getting Started

To get started, you will need access to our developer resources. Please reach out to your account manager for the necessary login credentials and access to the developer portal.

Available Developer Resources

Our Developer Support area includes a variety of tools and resources to help you integrate, test, and monitor your application with our platform:

  • Configuration Tests - Use our configuration tests to validate your system setup and ensure everything is working as expected before going live.
  • Implementation Examples - We provide numerous implementation examples across multiple programming languages to help you get started quickly. These examples cover common use cases and can be easily adapted to your needs.
  • Scheduling Events - Learn how to schedule events, automate processes, and ensure your integrations are running smoothly with event scheduling documentation and advice.
  • Retrieve Files - Access instructions on how to retrieve files programmatically, with details on authentication, endpoints, and data formats.
  • Run Reports Programmatically - Discover how to automate your reporting and retrieve data reports through API calls.
  • Monitoring Scripts - Access pre-built monitoring scripts to keep track of your integration’s health, performance, and uptime.
  • Test Harnesses - Use our test harnesses to simulate your integration in a controlled environment before deploying it to production.
  • Deployment Processes - Find information about our deployment processes, including guidelines for staging, production, and rollback strategies.
  • Upgrade Testing - Review the upgrade testing protocols, ensuring your systems remain compatible with new versions of our platform.
  • Security Patching Schedule - Stay up-to-date with our security patching schedule and learn how to prepare for and apply security updates.

Integration Support

We support RESTful service integration, allowing you to integrate seamlessly with our platform. We have examples for integration in the following programming languages:

  • Python - We offer clear examples in Python, covering basic API requests, error handling, and best practices.
  • Ruby - Ruby-based integration examples to help you connect and interact with our services efficiently.
  • C# - C# integration examples for working with REST APIs in a .NET environment.
  • Java - Full Java integration examples demonstrating how to handle RESTful APIs in a Java-based application.
  • JavaScript - Node.js and browser-based integration examples to integrate our services with your frontend or backend.
  • Other Languages - We also provide integration examples for PHP, Go, and others, ensuring a broad compatibility with various development environments.

Getting Help

If you encounter any issues or need further assistance, please feel free to contact your account manager for personalized support or visit our Knowledge Base for more detailed guides and FAQs.

We’re here to help you succeed with our platform. We look forward to assisting you with your development efforts!

Sincerely,
The Developer Support Team